Team Member: Fast-Track to Shift Lead in BBQ Ops

Citybbq; Centerville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bi-weekly pay

Daily pay options

Free BBQ

25% discount

Free uniforms

Vacation pay

Holiday pay

401(k) match

Scholarship opportunity

Flexible scheduling

Medical, dental, vision insurance

Paid life insurance

Short-term disability

Bereavement pay

Employee assistance program

Job summary

City Barbeque in Centerville, OH is seeking a dedicated team member who can quickly step into shift leadership. You will supervise daily operations, ensure outstanding service and food quality, and mentor teammates to uphold our values of hospitality and teamwork.

Candidates should have 2–3 years of customer service in a restaurant plus 1–2 years of leadership experience, and demonstrate integrity, positivity, and strong communication skills.

Qualifications

• Have customer service experience in a restaurant environment- 2-3 years required
• Previous leadership, supervisory or management experience in a restaurant environment (1-2 years)
• Act with integrity and honesty
• Exercise situational leadership successfully
• Resolve conflict professionally
• Demonstrate effective oral communication skills
• Collaborate with others well
• Effectively build teams
• Lead with positivity and appreciation

Responsibilities

• Maintain regular and consistent attendance and punctuality
• Deliver backyard hospitality service to all guests by anticipating needs and overall store flow
• Fairly delegate tasks so that teammates can create and maintain the City Barbeque experience for the guests
• Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
• Organize opening and closing duties as assigned, ensuring food safety systems are executed and work stations are clean/safe
• Follow all cash management and cash register policies, including those for cash handling, safety and security and ensures proper cash management practices are followed by shift team
• Make certain that safety and security standards are emphasized and adhered to, and that teammates are trained in appropriate responses to unsafe situations
• Assist with new teammate training by positively reinforcing successful performance
• Communicate regularly with the General Manager to provide feedback on teammate performance during shifts and to remain current with store production goals
• Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to teammates on shift to ensure operational excellence and to improve teammate performance

Skills

Customer service

Leadership

Team building

Communication

Job description

City Barbeque in Centerville, OH is seeking a dedicated team member who can quickly step into shift leadership. You will supervise daily operations, ensure outstanding service and food quality, and mentor teammates to uphold our values of hospitality and teamwork.

Candidates should have 2–3 years of customer service in a restaurant plus 1–2 years of leadership experience, and demonstrate integrity, positivity, and strong communication skills.