Team Member - Dunkin'

applegreen; New Canaan (CT); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Meal Discounts

Earned Wage Access

Employee Referral Bonus

Flex (Sick Time)

Job summary

Applegreen in New Canaan, CT is seeking a Team Member to provide exceptional customer service and support operations in our travel plaza.

You will engage with travelers, operate the POS system, and prepare quality food while ensuring cleanliness in the workspace. Ideal candidates will demonstrate strong customer service skills, with flexibility to work varied shifts.

Join us for a rewarding experience with benefits like part-time and full-time roles, meal discounts, and more!

Qualifications

• Ability to interact with customers and coworkers in a friendly manner.
• Cash handling and customer service experience preferred.
• Ability to perform physically demanding tasks.

Responsibilities

• Provide exceptional customer service.
• Operate point-of-sale (POS) system.
• Ensure proper food handling procedures are followed.
• Complete kitchen-related tasks including cooking and cleaning.
• Maintain cleanliness and sanitation of workstation.

Skills

Customer service

Cash handling

Food safety knowledge

Job description

Overview

Team Member

Department: Operations

Status: Non-Exempt

Reports To: General Manager

What We Do

ApplegreenUS operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options from premium brands such as Chick-fil-A, Dunkin’, Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many more.

We’re excited to welcome new Team Members during our busiest and most dynamic times of the year! Those hired during peak business periods (typically between April 1st and September 30th) will join us as Seasonal Associates—a vital part of our team.

Seasonal Associates enjoy a variety of valuable benefits, including:

• Part-time and full-time roles with varied shift options
• Flex (Sick Time)
• Meal Discounts
• Earned Wage Access
• Employee Referral Bonus

We’re committed to creating a supportive and rewarding experience for all team members, no matter the season!

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

What You’ll Do

As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).