Team Member - Dunkin'

Applegreen (US) Welcome Centers; New Canaan (CT); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Flex Sick Time

Meal Discounts

Earned Wage Access

Employee Referral Bonus

Job summary

Applegreen (US) Welcome Centers, located in New Canaan, Connecticut, is seeking enthusiastic team members to provide exceptional service in our travel plazas. Applicants should have a customer service background and be comfortable with cash handling, food preparation, and kitchen operations.

This role includes varied shift options, with part-time and full-time opportunities available. Candidates must be flexible and available to work all shifts, including weekends and holidays. Join us to be part of a dynamic team that values customers and community.

Qualifications

• Demonstrates ability to interact with the public and coworkers in a friendly manner.
• Customer service and cash handling experience preferred.

Responsibilities

• Provide friendly customer service and engage positively with travelers.
• Process payments and follow cash handling policies.
• Ensure proper food handling procedures are followed.
• Prepare and cook food, maintaining kitchen cleanliness.
• Stock and sanitize workstations and equipment.

Skills

Friendly customer service

Cash handling

Point-of-sale operation

Job description

What We Do

ApplegreenUS operates over 100 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options from premium brands such as Chick‑fil‑A, Dunkin’, Panda Express, Panera, Popeyes, Shake Shack, Starbucks, and many more.

Benefits

Part‑time and full‑time roles with varied shift options.

Flex (Sick Time).

Meal Discounts.

Earned Wage Access.

Employee Referral Bonus.

Seasonal Associates hired during peak business periods (April 1 to September 30) enjoy additional benefits and are a vital part of the team.

Department and Reporting

Department: Operations

Status: Non‑Exempt

Reports To: General Manager

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

What You’ll Do

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point‑of‑sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete a variety of kitchen‑related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross‑sell and up‑sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Essential Experience & Skills

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Requirements

• Able to stand and walk for an extended period of time.
• Frequently bend, twist, lift and carry at least 40 pounds.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Available to work a flexible schedule including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.

Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).