Team Member - Dave's Hot Chicken

Dave; Homewood (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Dave's Hot Chicken is hiring a Team Member to support guest service, food prep, and teamwork in a fast-paced Homewood, IL restaurant. You will learn the DHC training steps, greet guests, take orders, and serve food and beverages with a positive attitude.

Maintain cleanliness and safety, assist teammates, and follow policy and uniforms. Must be at least 16 years old, with flexibility to work nights, weekends, holidays, opening and closing shifts; reliable transport is helpful.

Qualifications

• Previous fast-paced restaurant experience preferred.
• Must be at least 16 years old.
• Flexible to work nights, weekends, holidays, opening and closing shifts.

Responsibilities

• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude.
• Work with Teammates to prepare items on the menu following cooking, safety, and sanitary procedures.
• Maintain restaurant cleanliness by clearing tables, sweeping, mopping, washing/sanitizing utensils, and servicing restrooms.
• Handle Guests’ concerns professionally and calmly according to Restaurant Policy.
• Follow Uniform Policy and company guidelines for food and cash controls, costs, and use of supplies and equipment.

Skills

Guest service

Food preparation

Teamwork

Safety procedures

Communication

Time management

Education

High school diploma or GED

Tools

Kitchen equipment (ice cream dispensers, fryers)

Job description

The Team Member at Dave's Hot Chicken is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food Prep, Restaurant Cleanliness and Teamwork.The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination• Communicate to their immediate Supervisor when additional training guidance and practice is needed• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities• Are performance-oriented and performance driven; understand performance expectations and are aware of performance results• Current student or high school diploma/GED preferred• Must be at least 16 years old• Flexibility to work nights, weekends, holidays, opening and closing shifts• Ability to stand for long periods of time and work in a fast-paced environment• Ability to bend and stoop and lift 50 – 75 lbs. comfortably• Ability to work in close quarters and around heat• Positive attitude while conducting all duties• Commitment to Guest Satisfaction. Looks at Restaurant operations from the Guest’s point of view • Effective communicator with Teammates and the Restaurant Management Team• Excellent Time Management Skills• Must have reliable transportation to work• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates