Team Member (Cookie Crew) - Tribeca

Chip City; New York (NY); On-site; USD 23,419 - 24,796; Part time

Job summary

Chip City in New York, NY, is seeking a team member who excels in customer service and beverage crafting. This role includes managing orders, maintaining cleanliness, and ensuring customer satisfaction. Ideal candidates should have strong communication skills and a passion for creating memorable experiences. Availability for flexible shifts is required. The pay ranges from $17.00 to $18.00 per hour, with adherence to food safety standards essential.

Qualifications

• Must be 18 years of age or older.
• Brings a passion for customer service and creating memorable guest experiences.
• Strong communication skills — friendly, clear, and confident.

Responsibilities

• Lead with a customer-obsessed mindset creating memorable interactions.
• Craft and serve a range of hot and cold beverages.
• Process orders and payments quickly and accurately.

Skills

Customer service mindset

Strong communication skills

Food safety adherence

Quick and efficient work

Education

High school diploma or equivalent

Job description

Primary Responsibilities:

• Lead with a customer-obsessed mindset by creating warm, memorable interactions and ensuring every guest feels valued from the moment they walk in.
• Craft and serve hot and cold beverages — from coffee to specialty drinks — ensuring every order is customized for each guest.
• Process orders and payments quickly and accurately through the POS system — all while multitasking and maintaining a welcoming attitude.
• Keep service areas stocked, organized, and ready for action, even during the busiest rushes.
• Maintain a clean, safe, and welcoming environment across the counter, kitchen, and storefront.
• Clean and sanitize equipment, utensils, and workspaces to meet all health and safety standards.
• Stock and organize supplies and retail products, keeping inventory accurate and fresh.
• Monitor equipment like ovens and freezers, and promptly report any issues.
• Communicate openly with managers and teammates to keep the store running smoothly.

Required Skills & Experience:

• Must be 18 years of age or older.
• High school diploma or equivalent preferred.
• Brings a passion for customer service and creating memorable guest experiences, grounded in professionalism and integrity.
• Strong communication skills — friendly, clear, and confident.
• Adheres to all food safety and sanitation procedures with care and consistency.
• Works quickly, efficiently, and kindly in a fast-paced, dynamic environment.
• Holds a Food Protection Certification (or is willing to obtain one where required).
• Successfully completes all training programs to uphold Chip City standards.

Physical Requirements:

• Able to stand for extended periods and operate a cash register or related equipment.
• Capable of moving throughout the bakery, stockroom, and office areas, and lifting up to 30 lbs with or without reasonable accommodation.
• Comfortable performing repetitive motions for extended periods.
• Able to work in a warm, fast-paced environment around commercial ovens and baking equipment.
• Flexible availability, including early mornings, evenings, weekends, and holidays.

Pay Range: $17.00 - $18.00 per hour