Team Member & Climbing Coach - ÜG Denver (Part Time)

Ubergrippen Indoor Climbing Denver; Denver (CO); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Free membership

Free classes

Flexible scheduling

Paid sick leave

Advancement opportunities

Retail discounts

Industry discounts

Team environment

Job summary

Übergrippen Indoor Climbing Crag in Denver seeks a part-time, hourly Team Member & Climbing Coach aged 18+ with a high school diploma to join our community. You will welcome guests, conduct orientations, and assist with belays, coaching, and front desk duties while helping run events.

Weekend availability is a must. Starting pay is $19.50/hr, with raises after certifications and youth program coaching shifts, and opportunities to advance within the team.

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Excellent customer service and communication skills.
• Weekend availability is required.

Responsibilities

• Greet guests, manage check-in, memberships and day passes at the front desk.
• Provide facility orientations and belay/lead climbing certifications.
• Teach climbing classes following the written curriculum.
• Assist with events and supervise activities and safety.

Skills

Customer service

Front desk operations

Climbing coaching

Event staffing

Education

High school diploma

Job description

Join Übergrippen Indoor Climbing Crag as a part-time, hourly team member. Ubergrippen is an indoor rock climbing facility with locations in the Colorado Front Range (NE Denver and Castle Rock). Share your love of climbing by joining our team!This position will be 100% at Ubergrippen Denver (located in the Central Park Neighborhood in NE Denver).

The Team Member &Climbing Coach position is for adults (18 years and older with a high school diploma or equivalent) who are excited about rock climbing and strongly desire to learn more and share thestoke with our community!Our team members' role is to maximize the guest experience, introduce new people to the sport of climbing, and maintain and enhance our crag! Our climbing coaches bring their excitement for climbing to both kids and adults.

Based on our current needs, weekend availability is a must.

Job Duties

• "The World Stops": Make positive customer engagement your #1goal daily

• Supervising guest activities and provide incident/emergency response if ever needed.

• Providing facility orientations and certifications to new guests (including belay and lead climbing tests)

• Continually engaging with customers throughout your shift to create an awesome and connected community

• Front desk work (guest check-in, membership and day pass sales, answering questions by phone, email, and face-to-face)

• Working with customers in our retail shop (providing gear recommendations, sizing support, and answering questions on products)

• Teaching climbing classes with a close adherence to our written curriculum

• Event staff (belaying, leading games/activities, and monitoring/supervising the event).

• Facility housekeeping

Part-Time Benefits

• Great work environment: Our staff and members are THE BEST!

• Free Ubergrippen membership with a minimum 8 hours worked per 2-week pay period.

• Opportunities to take free climbing and fitness classes (on a space-available basis) to help you advance your own climbing skills.

• Flexible scheduling (we create your work schedule to align with your per your stated availability and Übergrippen's schedule needs).

• Paid sick leave.

• Advancement opportunities: We try to hire and promote from within when full-time opportunities arise.

• Discounts on retail.

• Access to industry discounts.

• Being part of a great team of coworkers who share a passion for climbing and community and take extreme pride in providing an excellent experience to all our guests!

Compensation

• Starting compensation is $19.50/hr (or more depending on experience) with pay increases for staff after completing CWI and CPR certifications and basic job training, completing UG Youth Climbing Instructor training, and working regular youth program coaching shifts (2 classes per week) for 6 months, and/or becoming an advanced climbing instructor (teaching lead climbing and movement classes to UG's defined course curriculum).