Team Member - Clean Express Auto Wash

Express Wash Concepts; Shelby Charter Township (MI); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Résumé du poste

Express Wash Concepts is hiring Team Members in Shelby Township, MI. Starting at $15.00/hour, with growth opportunities and a clear path to advancement within a fast-growing, award-winning company.

You will deliver exceptional customer service, educate customers on our Unlimited Wash Club, and participate in upselling while supporting daily operations. Join a team that offers paid vacation, uniforms, training, and ongoing development as part of a growing organization committed to community and

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

Responsabilités

• Educate customers on the benefits of the Unlimited Wash Club.
• Greet and exceed customer expectations through strong first impressions.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment (computer, POS) and process transactions.
• Pitch memberships while interacting with customers.
• Learn the wash process and equipment to expand knowledgebase.
• Perform other related duties as required and assigned.

Connaissances

Customer service

Upselling

Sales

Communication

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Location:

12535 23 Mile Rd, Shelby Township, Michigan, 48315

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

Clean Express Auto Wash, we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development
• Recognition programs
• Ongoing training and professional development
• Unlimited Wash Club membership
• 50% off retail items
• Company-provided uniforms
• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.
• Maintain quality assurance throughaccurateQuality Control checks.
• Comply withall safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand andoperatebasic functional retail equipment (computer, POS, etc.)
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand theknowledgebase.
• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.