Team Member - Clean Express Auto Wash

Express Wash Concepts; Madison Heights (MI); Sur place; USD 31 000 - 42 000; Plein temps

Avantages offerts par ce poste

Uniforms

Paid vacation

Unlimited Wash Club membership

50% off retail items

Employee recognition programs

Ongoing training and development

Résumé du poste

Express Wash Concepts in Madison Heights is hiring for Team Member roles starting at $15.00/hour with clear avenues for advancement. The position emphasizes outstanding customer service and active engagement with customers to promote unlimited wash memberships and related offerings.

As part of a growing, award-winning team, you’ll learn wash processes, operate POS equipment, and participate in ongoing training while supporting a fast-paced, safety-conscious environment.

Qualifications

• High school diploma or equivalent is required.
• Flexible hours, including weekends.
• Stand and move throughout the site for the shift in a fast-paced environment.
• Outdoor work in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude and professional appearance.
• Follow safety guidelines and wear safety equipment.

Responsabilités

• Greet and assist customers and promote Unlimited Wash Club membership.
• Engage with customers pre/post wash to ensure satisfaction.
• Educate customers on benefits of Unlimited Wash Club and upsell products.
• Perform quality checks for a clean, well-maintained facility.
• Adhere to safety protocols and standard operating procedures.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment (computer, POS) as needed.
• Learn wash processes and equipment to broaden knowledge base.
• Perform other related duties as assigned.

Connaissances

Customer service

Sales/Upselling

POS system

Communication

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Location:

29448 John R Rd, Madison Heights, Michigan, 48071

Job Description:

Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whetheryou’restarting your career or looking to take it to the next level,we’rehere to support your journey.

At Clean Express Auto Wash ,we’remore than just a car wash—we’recommitted to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.

WhyYou’llLove Working Here

• Pay increases tied to training and skill development

• Recognition programs

• Ongoing training and professional development

• Unlimited Wash Club membership

• 50% off retail items

• Company-provided uniforms

• Paid vacation (per Employee Manual)

Where Clean Cars Begin: Your Role

As a Team member, you will focus on providing exceptional customer service andfocussales efforts byengaging potential customers and presenting monthly unlimited car wash packagesand upselling products to existing customers! Your workday will also consist of, but not be limited to:

• Educating our customers on the benefits of our Unlimited Wash Club

• Greet and exceed customer expectations through long-lasting first impressions.

• Actively engage withcustomerspre/post wash to ensure 100% satisfaction.

• Maintain quality assurance throughaccurateQuality Control checks.

• Comply withall safety protocols and standard operating procedures.

• Properly address all customer escalations in a calm and collected manner.

• Understand andoperatebasic functional retail equipment (computer, POS, etc.)

• Pitch our membership when interacting with new customers.

• Learn the wash process and equipment to expand theknowledgebase.

• Perform other related duties asrequiredand assigned.

WhatYou’llNeed to Shine

• High school diploma or equivalent, or current enrollment.

• Ability to work flexible hours, including weekends.

• Stand and move throughout the site for the entire shift in a fast-paced environment.

• Work outdoors in all weather conditions.

• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.

• Positive attitude, willingness to take direction, and a professional appearance.

• Follow safety guidelines and wear the required safety equipment.

Express Wash Conceptsprovidesequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.