Team Member

America's Pizza Company, LLC; Williamsburg (KY); On-site; USD 12,000 - 17,000; Full time

Job summary

Pizza Hut in Williamsburg, KY is seeking a team member to learn the role inside out and own the guest experience daily.

You will follow standard training processes, focus on customer service, and contribute to a positive restaurant culture while upholding brand standards and safety protocols.

Qualifications

• Role-specific customer service focus.
• Shoulder 2 Shoulder courses completed.

Responsibilities

• Follow training processes listed on Shoulder 2 Shoulder Training.
• Always put customer needs first.
• Deliver fast service and high customer satisfaction.
• Maintain brand standards and food safety.
• Perform cleaning and sidework daily.
• Assist with food preparation and service.

Skills

Customer service

Communication

Job description

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty.

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty.

Learn Your Position Inside and Out and Own the Guest Experience Everyday.

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)