Team Member

Pizza Hut; Elkin (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Pizza Hut Team Member roles involve assisting customers, supporting fast and friendly service, and upholding brand standards in a fast-paced restaurant environment.

Team members contribute to guest satisfaction through accurate order fulfillment, clean work areas, and adherence to safety and training requirements while representing Tasty Hut, LLC and Pizza Hut values daily.

Qualifications

• Customer service experience preferred.
• Ability to follow brand standards and procedures.
• Strong phone and in-person communication skills.

Responsibilities

• Provide excellent customer service and assist customers on the phone and in person.
• Assist with food preparation and daily kitchen duties.
• Maintain cleanliness and perform side-work and dishwashing as required.
• Follow store policies on cash handling, harassment, and safety.

Skills

Customer service

Teamwork

Communication

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)