Team Member

America's Pizza Company, LLC; City of Rochester (NY); On-site; USD 19,000 - 23,000; Full time

Job summary

Tasty Hut, LLC is seeking a Pizza Hut Team Member to support guest service and daily operations. You will learn your position inside and out and own the guest experience every day, delivering friendly service and clean, well-prepared food and beverages.

Join a team that values customer satisfaction, teamwork, and a positive work environment. You will follow training processes and brand standards while contributing to a welcoming restaurant culture.

Qualifications

• Be a customer mani ac! – Role specific
• Passion for customer service
• Shoulder 2 Shoulder and Learning Zone Courses completed

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always puts customer needs first
• Promote positive restaurant culture (Live Life Unboxed!)
• Delivers on Pizza Hut service principles
• Deliver it fast, make food we are proud to service, service with a smile
• Deliver high customer satisfaction results
• Follow all Tasty Hut, LLC and Pizza Hut brand standards and processes
• Completes cleaning duties and sidework daily
• Provides excellent customer service on telephone calls
• Cleans and washes dishes
• Assist with food preparation and ready 4 customer practices
• Adheres to employee handbook and policies (cash controls, anti-harassment, etc.)
• Maintains professional image and highly ethical conduct as representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC core values and work daily to fulfill mission and vision
• Other duties as assigned

Skills

Customer service

Teamwork

Job description

Position: Pizza Hut Team Member

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty.

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty.

Learn Your Position Inside and Out and Own the Guest Experience Everyday.

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)