Team Member

Whistle Express Car Wash; Waxahachie (TX); On-site; USD 12,398 - 19,286; Full time

Job summary

Whistle Express Car Wash is seeking a Team Member to deliver friendly customer service and support efficient wash operations in Waxahachie, TX. You will guide vehicles into the wash tunnel, assist with member sign-ups and account changes, and uphold cleanliness and safety standards to ensure a top-tier experience.

The role focuses on customer interaction, safety compliance, and daily operational tasks across welcome, wash, and convenience stations.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to follow safety procedures and keep areas clean.
• Experience handling member sign-ups and account changes preferred.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service and assist with member sign-ups and account changes.
• Wash Station Service: Follow safety procedures, assist with vehicle prep, and operate wash equipment safely.
• Convenience Station: Engage customers, manage member accounts, and maintain station cleanliness.
• General Duties: Open/close duties, maintain tunnel cleanliness, stock towels and supplies.

Skills

Customer service

Safety awareness

Team communication

Sales knowledge

Job description

## Team MemberApplylocations: 489 - Waxahachietime type: Full timeposted on: Posted Todayjob requisition id: JR104216As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range$9.70 - $14.00*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!