Team Member

Whistle Express Car Wash; North Charleston (SC); On-site; USD 12,673 - 19,286; Full time

Job summary

Whistle Express Car Wash in North Charleston is seeking a dedicated Team Member responsible for delivering excellent customer service and maintaining efficiency in wash operations. The role involves guiding vehicles into the wash, assisting with membership activities, and adhering to cleanliness and safety standards.

Candidates should demonstrate a professional attitude, engage positively with customers, and assist in managing member accounts, contributing to both service quality and sales growth.

Qualifications

• Deliver exceptional customer service while maintaining wash quality and efficiency.
• Guide vehicles into the wash tunnel while upholding cleanliness and safety standards.
• Assist with member account management and support sales growth.

Responsibilities

• Provide excellent customer service and contribute to membership growth.
• Maintain a clean and organized wash area following safety procedures.
• Engage with customers to ensure positive experiences and manage member accounts.

Skills

Customer service

Sales support

Safety procedures

Team communication

Operational efficiency

Job description

## Team MemberApplylocations: 184 - N Charlestontime type: Full timeposted on: Posted Todayjob requisition id: JR103808As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range$9.20 - $14.00*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!