Team Member

Whistle Express Car Wash; Ohio; On-site; USD 16,531 - 20,664; Part time

Job summary

Whistle Express Car Wash is seeking a part-time Team Member to deliver exceptional customer service at the Welcome and Wash stations and support membership activities. The role emphasizes maintaining cleanliness, safety, and efficiency in all wash operations while assisting customers with sign-ups and account changes.

Responsibilities include guiding vehicles, operating wash equipment safely, and ensuring high-quality guest experiences.

Qualifications

• Provide friendly, professional customer service to guests.
• Assist with member sign-ups, changes and account management.
• Follow safety procedures and keep wash areas clean and organized.
• Open and close duties to ensure smooth daily operations.

Responsibilities

• Welcome customers at the station and support sales/membership growth.
• Guide vehicles into the wash tunnel and operate wash equipment safely.
• Manage member accounts, including cancellations and plan changes.
• Maintain cleanliness and safety across the site and assist with general upkeep.

Skills

Customer service

Communication

Sales knowledge

Membership management

Safety awareness

Job description

## Team MemberApplylocations: 232 - Tuscarawastime type: Part timeposted on: Posted Todayjob requisition id: JR104536As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!