Team Member

Chick-fil-A; Troy (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Positive work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarships

Competitive pay

Job summary

Chick-fil-A is hiring a Team Member to deliver exceptional service in a fast-paced restaurant environment. This full-time role involves Front of House or Back of House duties, with a must-work-40-hours-per-week and open availability requirement.

Benefits include a positive work culture, flexible scheduling ( Sundays off ), growth opportunities, and scholarship support, with competitive pay. Training is provided by experienced Operators and leaders to help you develop professionally.

Qualifications

• Consistency and reliability in a fast-paced environment.
• Cheerful, positive attitude and guest-focused service.
• Customer service oriented with strong interpersonal skills.
• Detail-oriented with ability to multitask efficiently.
• Works well independently and in a team setting.
• Willing to work a flexible schedule, including weekends.
• Must be able to stand for long periods and lift light loads.

Responsibilities

• Front of House: greet guests, maintain eye contact, and communicate enthusiastically.
• Provide signature Chick-fil-A service and a positive dining experience.
• Support teamwork and follow restaurant vision and dress code.
• Back of House: assist in food prep, station knowledge, and inventory
• Keep kitchen neat, clean, and up-to-date with new products
• Maintain safety and follow training and leadership guidance

Skills

Consistency and reliability

Cheerful attitude

Loves serving

Customer service oriented

Strong interpersonal skills

Detail-oriented

Multi-tasking

Teamwork

Flexible schedule willingness

Stamina for standing

Outdoor work tolerance

Saturday availability

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time
• Must work 40 hours every week and have completely open availability
• Front of House or Back of House

Our Benefits Include:

• A work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Back of House Team Member Responsibilities:

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-A
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20 - 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Must be able to work outside in extreme temperatures
• Must have Saturday availability

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.