Team Member

Ontario Trillium Foundation; Town of West Seneca (NY); On-site; USD 19,000 - 22,000; Full time

Job summary

Mighty Taco in New York is seeking team members to deliver exceptional customer service, maintain high-quality food, and keep a clean, safe environment. Roles involve taking orders at front counter or drive-thru, processing payments, and ensuring order accuracy with fast service.

Responsibilities include maintaining sanitation, following dress code, and upholding equal employment opportunities. The team strives to provide a welcoming experience for every guest in a quick-service setting.

Qualifications

• Customer service experience is essential.
• Ability to handle cash accurately and efficiently.
• Knowledge of food safety and sanitation guidelines.

Responsibilities

• Provide friendly, professional service to customers and team members.
• Accurately take and process orders at front counter or drive-thru.
• Follow cashier procedures including suggestive selling and order confirmation.
• Handle cash accurately and provide correct change.
• Maintain speed of service (target: 2 minutes or less).
• Ensure order accuracy and resolve minor customer concerns.
• Follow company dress code.

Skills

Customer service

Cash handling

Food safety

Multitasking

Communication

Job description

Team Members are responsible for delivering exceptional customer service, high-quality food, and a clean, safe environment that sets Mighty Taco apart from other quick-service restaurants.

Key Responsibilities

Customer Service

• Provide friendly, professional service to customers and team members
• Accurately take and process orders (front counter or drive-thru, including headset use)
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code

Food Quality

• Prepare food according to company standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctlyFollow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements

Cleanliness

• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)

Equal Opportunity Employer

Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.