Team Member

Ontario Trillium Foundation; East Aurora (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Mighty Taco is seeking team members to deliver exceptional customer service, ensure high-quality food, and maintain a clean, safe environment that sets us apart from other quick-service restaurants.

Responsibilities include taking and processing orders at front counter or drive-thru, handling cash, maintaining speed of service, preparing food to standards, and keeping areas clean; all while upholding the company's dress code and health/safety guidelines.

Qualifications

• Excellent customer service skills.
• Accurate cash handling and math accuracy.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly, professional service to customers and team members.
• Accurately take and process orders (front counter or drive-thru, including headset use).
• Follow cashier procedures, including suggestive selling and order confirmation.
• Handle cash accurately and provide correct change.
• Maintain speed of service (target: 2 minutes or less).
• Ensure order accuracy and resolve minor customer concerns.
• Follow company dress code.
• Prepare food according to company standards and sanitation guidelines.
• Learn the menu and pass the menu test within the first 15 hours.
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctly.
• Follow portioning and cooking standards to ensure consistency and presentation.
• Maintain all health, safety, and sanitation requirements.
• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep).
• Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.

Skills

Customer service

Cash handling

Attention to detail

Job description

Team Members are responsible for delivering exceptional customer service, high-quality food, and a clean, safe environment that sets Mighty Taco apart from other quick-service restaurants.

Key Responsibilities

Customer Service

• Provide friendly, professional service to customers and team members
• Accurately take and process orders (front counter or drive-thru, including headset use)
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code

Food Quality

• Prepare food according to company standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctlyFollow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements

Cleanliness

• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)

Equal Opportunity Employer

Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.