Team Member

Workstream; Town of Townsend (WI); On-site; USD 15,153 - 20,664; Part time

Job summary

Workstream is looking for enthusiastic candidates for a customer service role located in Townsend, Wisconsin. The ideal applicant will have a friendly demeanor and enjoy serving guests, with responsibilities including preparing and cooking food, managing cashier duties, and serving at the ice cream station.

Experience in customer service is preferred but not required. Candidates should be flexible, reliable, and ready to work in a team setting. This position offers an opportunity to grow in a supportive environment.

Qualifications

• Must be at least 16 years of age (15 with limited responsibilities).
• Ability to work flexible schedules including evenings and weekends.
• Reliability and consistency in performance.

Responsibilities

• Prepare and cook food items as needed.
• Build and serve orders accurately.
• Maintain cleanliness at the condiment bar.
• Manage guest payments as a cashier.
• Ensure efficient service speed at the front window.
• Specialize in ice cream and maintain cleanliness.

Skills

Customer service experience

Cash register operation

Multitasking

Teamwork

Positive attitude

Job description

• We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. Leadership opportunities to gain real world management experience to help you reach your professional goals.

Requirements and Responsibilities:

• Preparing/Cooking
• Building Orders
• Servicing Condiment Bar
• Food Safety
• Food Prep
• Open/Close Duties
• Cashier: You will take orders and ring them in, as well as handle all guest payments.
• Front Window Attendant: You will be handing orders out to customers, providing any other items needed (Condiments, utensils, etc). Double-check orders to assure everything is there and it is the correct bag for the correct customers. Your job is to make sure the food is properly going out and at a good pace, as well as keeping an eye on times and giving feedback to the front and back of the house on progress.
• Ice Cream Station Attendant: You will be our specialist for all things ice cream. We have Flurries, Shakes, Cones, Novelties, and Sundaes. Quality is very important to us (presentation) and practice makes perfect. You will clean kitchen surfaces regularly by wiping of surfaces and ice cream splashes, maintaining a clean and health code regulated working area.
• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Be at least 16 years of age (15 with limited responsibilities)
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10 lbs.
• Have reliable transportation

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Burger Master has been a staple in our Smoky Mountain valley since 1967. Our community is an integral part of who we are and we are grateful to support our natural environment and neighbors. Celebrating 57 years of business!
Located in Townsend, Tennessee at the gateway to Cades Cove and the Great Smoky Mountain National Park.