Team Member

Dunkin' Donuts; Teaneck Township (NJ); On-site; USD 24,000 - 36,000; Full time

Job summary

Dunkin' Donuts in Teaneck, NJ is seeking a Team Member to assist with food and beverage preparation, guest service, and maintaining a clean, safe workspace in a fast-paced environment.

You will follow brand standards, answer guest questions about the menu, and help package orders while ensuring orders are accurate and delivered promptly. This role emphasizes teamwork and a guest-focused culture.

Qualifications

• No prior experience required.
• Willingness to learn and adapt to change.
• Ability to follow brand standards and safety guidelines.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Prepare food and beverages according to standards.
• Assemble and package orders accurately.
• Take orders at Drive Thru or Front Counter and handle payments if applicable.
• Maintain a clean and organized workstation and serving areas.
• Meet speed of service targets while delivering accurate orders.
• Communicate effectively with managers and coworkers.

Skills

Teamwork

Fast-paced environment

Customer service

Punctuality

Honesty and positive attitude

Job description

Overview

A Dunkin’ Restaurant

Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 50lbs (if applicable)

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Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.