Team Member

Dunkin' Donuts; Norristown (Montgomery County); On-site; USD 24,000 - 28,000; Full time

Job summary

Dunkin' Donuts in Norristown is seeking a Restaurant Team Member to help prepare food and beverages, serve guests with a smile, and keep the workspace clean, safe, and organized. You will follow brand standards and recipes, answer guest questions, take orders at the drive-thru or front counter, and help ensure accurate orders and speedy service in a fast-paced setting.

Applicants must be at least 18 years old; a HS Diploma or GED is preferred.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Skills

Team player

Guest service

Fast-paced environment

Education

HS Diploma or GED

Job description

Position Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview:

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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