Team Member

Ontario Trillium Foundation; Phoenix (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

Ontario Trillium Foundation in Phoenix, Arizona, is seeking Team Members to enhance the guest experience by assisting with smoothie selections and ensuring satisfaction. Responsibilities include ringing up orders, providing guest service, and maintaining operational efficiency during peak times.

The ideal candidate will be friendly, patient, and capable of working well in a fast-paced environment. Strong communication skills to effectively engage with both guests and team members are essential for success.

Qualifications

• Must be able to communicate clearly with guests about products.
• Ability to work well in a team setting.
• Maintain a friendly demeanor while assisting guests.

Responsibilities

• Help guests select smoothies and retail products.
• Ring up orders and handle payments.
• Ensure a positive guest service experience.

Job description

Job Purpose

Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.

Duties & Responsibilities

Ethics & Values

• Fosters an environment of Team Work
• Rings up orders and handles payment

Guest Focus

• Is responsible for product and Guest Service experience
• Greets and engages with the Guest to provide a friendly experience
• Ensures our Guests’ purposes are met when smoothies are ordered
• Blends smoothie according to the recipe ticket for a consistent taste

Interpersonal Savvy

• Can concisely communicate details about Smoothie King products and information to all Guests
• Communicates with fellow Team Members and Managers in a positive manner

Patience

• Is eager to help Guests select the appropriate product when Guests express difficulty with ordering or selecting a smoothie
• Remains calm with fellow Team Members and Guests during high volume times

Perseverance

• Completes daily checklist duties
• Is open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)
• Approaches tasks with a positive attitude

Time Management

• Shows up on time for work
• Balances personal life without interference to their work schedule