Team Member

Smoothie King (SKFI); Hagerstown (MD); On-site; USD 15,000 - 21,000; Full time

Job summary

Smoothie King is seeking Team Members to be the face of our brand in our stores. You will greet Guests, take orders, and ring up purchases while helping them select smoothies and snacks that align with their goals.

As a Team Member, you will blend smoothies, follow recipes, maintain a clean store, and support daily operations. A positive attitude and teamwork are essential to deliver great Guest experiences.

Qualifications

• Greets Guests and provides friendly service.
• Rings up orders and handles payment.
• Communicates product information clearly to Guests.
• Completes daily checklist duties and accepts feedback for improvement.
• Maintains a clean store and follows safety procedures.

Responsibilities

• Rings up orders and handles payment.
• Greets and engages with Guests to provide a friendly experience.
• Blends smoothies according to recipe tickets for consistent taste.
• Communicates product information clearly to Guests.
• Completes daily checklist duties and follows management instructions.

Skills

Guest service

Teamwork

Interpersonal savvy

Time management

Patience

Perseverance

Fosters environment

Tools

POS cashier system

Job description

Job Purpose:

Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.

Duties and Responsibilities:

Ethics and Values

• Fosters an environment of Teamwork
• Rings up orders and handles payment

Guest Focus

• Is responsible for product and Guest Service experience
• Greets and engages with the Guest to provide a friendly experience
• Ensures our Guests’ purposes are met when smoothies are ordered
• Blends smoothie according to the recipe ticket for a consistent taste

Interpersonal Savvy

• Is able to concisely communicate details about Smoothie King products and information to all Guests
• Communicates with fellow Team Members and Managers in a positive manner

Patience

• Is eager to help Guests make a selection when Guests express difficulty with ordering or selecting a smoothie
• Remains calm with fellow Team Members and Guests during high volume times

Perseverance

• Completes daily checklist duties
• Is open to feedback from Team Members, Team Captains and/or Managers then practices and perfects task(s)
• Approaches tasks with a positive attitude

Time Management

• Shows up on time for work
• Balance personal life without interference to their work schedule

Essential Job Functions

• Ability to tolerate exposure to a wide variety of fresh, dried and/or frozen products, and powered substances, including, but not limited to, strawberries, bananas, peanuts, tree nuts (such as almonds), milk, soy, proteins, trains and spices without posing a direct threat to personal health and safety
• Ability to follow procedures and willingness to comply with dress code requirements
• Ability to keep the store clean and follow food safety regulations
• Ability to operate a blender and POS cashier system
• Ability to move boxes, weighing up to 55 lbs throughout the store
• Ability to position self to bend, reach and scoop through assigned shifts
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40°F to -10°F

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.