Team Member

Whistle Express Car Wash; Murray (KY); On-site; USD 12,000 - 19,000; Full time

Job summary

Whistle Express Car Wash in Murray, KY is hiring an Associate to be the face of our wash experience. This hands-on role covers the lot, tunnel, and vacuum station, guiding guests and keeping the site running at full speed. You’ll develop customer-service skills, handle member sign-ups, upsell services, and maintain safety outdoors in all kinds of weather.

No experience required. A 60-day structured certification program sets you up from day one, with training designed to help you own your role

Qualifications

• No experience required.
• 60-day structured certification program starts day one.
• You’ll own your role and contribute to a fast-paced team.

Responsibilities

• Welcome Station and Sales: provide excellent customer service and guide membership growth.
• Wash Station Service: operate wash equipment safely and ensure a clean, efficient area.
• Convenience Station: engage customers, manage member accounts, and maintain inventory and cleanliness.
• General Duties: open/close duties, maintain safety, and uphold uniform standards.

Skills

Customer service

Teamwork

Ownership

Outdoor work

Job description

Most places will give you a job. We give you something to own.

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it’s exactly where they started, too. This is a hands‑on, fast‑moving position on the lot, in the tunnel, and at the vacuum station. You’ll guide guests through the wash experience, keep the site running at full speed, and be the reason someone’s day gets a little better.

Key Responsibilities:

• Welcome Station and Sales Performance
  • Provide excellent customer service with a friendly and professional attitude.
  • Support sales and membership growth through consistent processes and knowledgeable guidance.
  • Assist with member sign-ups, changes, and account management.
  • Follow company policies related to pricing and discounts.
• Wash Station Service
  • Follow safety procedures and maintain a clean, organized wash area.
  • Assist with vehicle preparation, including identifying preexisting conditions.
  • Operate wash equipment safely and efficiently.
  • Communicate effectively with team members and management regarding operational issues.
• Convenience Station
  • Engage with customers professionally to ensure a positive experience and encourage Google reviews.
  • Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
  • Stock and organize detail centers to maintain accessibility and inventory accuracy.
  • Empty trash cans regularly and maintain clean work areas.
  • Maintain vacuum stations by checking for clogs and emptying canisters.
  • Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• General Duties
  • Maintain professional conduct and adhere to uniform standards at all times.
  • Perform opening and closing duties to ensure smooth operations.
  • Clean and maintain the tunnel to ensure safety and operational efficiency.
  • Prepare towels and other necessary materials to support daily operations.

What We’re Looking For

• You take ownership. You don’t wait to be told twice, and you don’t leave things half done.
• You’re curious. When something doesn’t make sense, you figure it out before you ask someone else to figure it out for you.
• You bring the energy. Positive, team‑first, and genuinely into doing the job well.
• You’re physically active and comfortable working outdoors in all kinds of weather.
• No experience required. A 60‑day structured certification program sets you up from day one.
• You’re not cleaning a car anymore. You’re clearing the way.
• The best version of this industry hasn’t been built yet. We’re building it now. If you run it like you own it, there’s a place here for you.

Base Pay Range

$9.20 - $14.00