Team Member

Take 5 Car Wash; LaPlace (LA); On-site; USD 15,000 - 21,000; Full time

Job summary

Whistle Express in LaPlace, LA is seeking an Associate to guide guests through the wash experience, keep the site running smoothly, and help customers with memberships.

The role is physical and outdoor, involving customer interaction, site upkeep, and a 60-day certification program. No prior experience required; you can own the job by showing up and delivering great service in a team environment.

Qualifications

• Customer service and guest interaction skills.
• Ability to guide sales and membership sign-ups.
• Ability to work in a fast-paced team environment.

Responsibilities

• Welcome guests at the Welcome Station and promote memberships.
• Maintain wash station safety and cleanliness.
• Support at the Convenience Station with account management and CX.
• Perform opening/closing duties and keep the site organized.

Skills

Customer service

Sales guidance

Teamwork

Outdoor work

Education

High school diploma or equivalent

Job description

Most places will give you a job. We give you something to own.

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better.

The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

#LI-DNI

Wedon'thire forwhat you know. Wehirefor how you show up.

• You take ownership. You don't wait to be told twice, and you don't leave things half done.
• You're curious. When something doesn't make sense, you figure it out before you ask someone else to figure it out for you.
• You bringthe energy. Positive, team-first, and genuinely into doing the job well.
• You're physically active and comfortable working outdoors in all kinds of weather.
• No experiencerequired. A 60-day structured certification program sets you up from day one.

You're not cleaning a car. You're clearing the way.

The best version of this industry hasn't been built yet. We're building it now. If you run it like you own it, there's a place here for you.

#LI-DNI

Base Pay Range