Team Member

Whistle Express Car Wash; Morehead City (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A local car wash company in Morehead City is looking for a Team Member to provide outstanding customer service and assist in various operational duties. Responsibilities include welcoming customers, managing memberships, operating wash equipment, and maintaining cleanliness in the wash area. Ideal candidates should be friendly, professional, and committed to creating a positive customer experience. This role requires a full-time commitment with adherence to company policies and safety procedures.

Qualifications

• Excellent customer service skills with a friendly demeanor.
• Ability to support sales through knowledgeable guidance.
• Competence in managing member accounts and ensuring customer satisfaction.

Responsibilities

• Provide excellent customer service in the Welcome Station.
• Operate wash equipment and maintain cleanliness in the wash area.
• Manage member accounts and maintain inventory in convenience station.

Job description

Team Member page is loaded## Team Memberlocations: 126 - Morehead Citytime type: Full timeposted on: Posted Todayjob requisition id: JR101920**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNI*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*We share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.