Team Member

Carwashexpress; Longview (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Carwashexpress in Longview, Texas is seeking a Team Member to deliver exceptional customer service while ensuring efficient wash operations. The role involves guiding vehicles into the wash tunnel, managing membership activities, and upholding cleanliness and safety standards.

Ideal candidates will exhibit a friendly attitude, strong communication skills, and a commitment to operational efficiency. Join us in driving performance across a growing territory!

Qualifications

• Ability to provide exceptional customer service.
• Experience with sales and membership management.
• Knowledge of safety procedures and wash equipment operation.

Responsibilities

• Guide vehicles into the wash tunnel.
• Support sales and membership growth.
• Maintain cleanliness and safety standards.

Skills

Customer service

Sales support

Safety procedures

Organizational skills

Communication

Job description

## Team MemberApplylocations: 526 - Longview-N Eastmantime type: Full timeposted on: Posted Todayjob requisition id: JR103287As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNI*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*