Team Member

Whistle Express Car Wash; Hampton (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

A regional car wash company is seeking a Team Member in Hampton, VA, to enhance customer experience across various service stations. Responsibilities include providing exceptional customer service, managing member accounts, and maintaining cleanliness across work areas. Ideal candidates will possess strong communication skills and a commitment to safety and organization. This part-time role offers a chance to be part of a vibrant team dedicated to excellence and customer satisfaction.

Qualifications

• Excellent customer service with a friendly and professional attitude.
• Knowledgeable guidance on membership and sales.
• Ability to handle account management and member sign-ups.

Responsibilities

• Provide excellent customer service in various stations.
• Engage with customers to ensure satisfaction.
• Maintain cleanliness and organization of wash areas.

Skills

Customer service

Sales support

Communication

Safety procedures

Job description

Team Member page is loaded## Team Memberlocations: 147 - Hamptontime type: Part timeposted on: Posted Todayjob requisition id: JR100959**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*We share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.