Team Member

Ontario Trillium Foundation; Memphis (TN); On-site; USD 13,776 - 20,664; Full time

Job summary

The Ontario Trillium Foundation in Memphis, Tennessee is looking for Team Members to enhance the guest experience at Smoothie King. Team Members will assist guests in selecting smoothies and retail products while ensuring a friendly and engaging atmosphere. Responsibilities include blending smoothies to consistency, effectively communicating product information, and managing tasks efficiently. The ideal candidate is proactive, patient, and possesses excellent interpersonal skills.

Responsibilities

• Assist Guests in selecting smoothies and retail products.
• Ensure a positive Guest Service experience.
• Blend smoothies according to recipe for consistency.
• Communicate product details effectively to Guests.
• Help Guests select appropriate products during high volume times.

Job description

Job Purpose

Our Team Members make it happen! Team Members are the face of our business and the Smoothie King Brand. They help Guests meet their fitness and nutrition goals by helping select smoothies and retail products that inspire our Guests to maintain a healthy and active lifestyle.

Duties & Responsibilities

Ethics & Values

• Fosters an environment of Team Work
• Rings up orders and handles payment

Guest Focus

• Is responsible for product and Guest Service experience
• Greets and engages with the Guest to provide a friendly experience
• Ensures our Guests’ purposes are met when smoothies are ordered
• Blends smoothie according to the recipe ticket for a consistent taste

Interpersonal Savvy

• Can concisely communicate details about Smoothie King products and information to all Guests
• Communicates with fellow Team Members and Managers in a positive manner

Patience

• Is eager to help Guests select the appropriate product when Guests express difficulty with ordering or selecting a smoothie
• Remains calm with fellow Team Members and Guests during high volume times

Perseverance

• Completes daily checklist duties
• Is open to feedback from Team Members, Shift Leads, and/or Managers, then practices and perfects task(s)
• Approaches tasks with a positive attitude

Time Management

• Shows up on time for work
• Balances personal life without interference to their work schedule