Team Member

Whistle Express Car Wash; Maxwell (NM); On-site; USD 17,000 - 21,000; Full time

Job summary

Whistle Express Car Wash in Maxwell, NM is hiring an Associate to guide guests through the wash experience, keep the site moving, and ensure a positive, fast-paced service on the lot, tunnel, and vacuum station. This hands-on role emphasizes safety and teamwork as you help with sign-ups, account changes, and maintaining clean, organized work areas.

This entry-level position offers a dynamic work environment with visible daily results and opportunities to advance to site management for those who

Qualifications

• Excellent customer service with a friendly, professional attitude.
• Ability to assist with member sign-ups and account management.
• Commitment to safety, cleanliness and operational efficiency.

Responsibilities

• Provide excellent customer service at Welcome Station with a friendly attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Skills

Customer service

Teamwork

Job description

Most places will give you a job. We give you something to own.

At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it’s exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You’ll guide guests through the wash experience, keep the site running at full speed, and be the reason someone’s day gets a little better.

The work is physical, the crew is tight, and every shift has a visible result. If you’re someone who needs to be on the move to feel alive, this is your kind of place.

Key Responsibilities

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.