Team Member

Chuze Fitness; Jacksonville (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401k

Free CPR, First Aid & AED Training

Free Chuze Fitness Membership

Discounts on retail and smoothies

Job summary

Chuze Fitness is seeking team members for our Jacksonville location to deliver exceptional hospitality and guest experiences. You will greet members, guide tours, and support membership sign-ups in a dynamic, friendly environment.

The role emphasizes cleanliness, high-quality customer service, and a collaborative team culture. Opportunities for growth and access to employee perks are included.

Qualifications

• CPR, First Aid, AED Training (required)
• Food Handler Certification (if applicable)

Responsibilities

• Welcome and greet members, prospective members, and guests.
• Provide membership information and conduct tours.
• Maintain cleanliness and gym presentation.
• Assist with membership sign-ups, phones, and POS transactions.
• Address member concerns and escalate billing issues when needed.
• Complete LMS training and stay updated with materials.
• Know amenities, programs, and equipment; assist accordingly.
• Prepare and serve smoothies where applicable.
• Attend regular team meetings.

Skills

Customer service

Phone etiquette

Attention to detail

English proficiency

Education

High school diploma or equivalent

Job description

Baymeadows
8206 Phillips Highway
Suite 1
Jacksonville, FL 32256, USA

• Pay or shift range: $14.25 USD to $15.34 USD Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Description

Why Chuze?

At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.

If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!

Job Description

Pay Range: $14.25 - $15.34 / hour; based on experience

As a valued team member, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your shift will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

Responsibilities include but are not limited to the following:

• Welcome, greet, and interact with all members, prospective members, and guests
• Provide membership information and facilitate tours
• Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
• Membership sign-ups, answering phones, point-of-sale transactions, and addressing member concerns
• Assist with billing issues and disputes and elevate to leadership when needed
• Regularly review and complete all training materials and updates in the Learning Management System (LMS)
• Maintain knowledge and assist members with all amenities, membership offerings, fitness programs, and equipment functions
• Make and serve smoothies, if applicable, ensuring they meet customer specifications and maintaining quality standards
• Attend and participate in regularly scheduled team meetings
• 401k
• Free CPR, First Aid, and AED Training
• Free food handler training and certification (for locations with smoothie bar only)
• Free Chuze Fitness Membership
• Discounts on retail and smoothie purchases and through vendor partners
• Training and growth opportunities

*Additional perks and benefits available for full-time employees

Physical requirements:

• Able to read, write, and speak clearly in English
• Touring the gym: walking and climbing stairs
• Bending, kneeling, and repetitive arm movement
• Standing for long periods
• Computer operations
• Ability to lift at least 50lbs

Qualifications

Experience

Required

CPR, First Aid, AED Training, and Food Handler Certification (if applicable)

Strong attention to detail and multitasking skills

Team-based mindset with the capacity to receive and deliver feedback

Excellent verbal and written communication skills in person and over the phone

Preferred

High school graduate or equivalent

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.