Team Member

Chuze Fitness; Santee (CA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Free First Aid/CPR and food handler

Growth opportunities

Job summary

Chuze Fitness in Santee, CA is seeking a friendly Team Member to welcome members, guide sign-ups, tours, and ensure a clean, inviting club environment. You’ll handle front desk tasks, answer questions about memberships and services, and contribute to a high-energy, hospitality-driven team.

This role emphasizes customer service, communication, and teamwork, with opportunities for growth within a dynamic fitness community.

Qualifications

• Excellent customer service, communication, and interpersonal skills over the phone and in person.
• Team-based mindset with the capacity to receive and deliver feedback.
• Strong attention to detail and multitasking skills.
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed.

Responsibilities

• Provide a welcoming experience for members and guests by sharing information about memberships and tours.
• Ensure the club looks its best by completing daily cleaning tasks.
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries.
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed.
• Prepare and serve smoothies (at clubs with Chuze Blends).
• Support Kids Club operations as needed, fostering collaboration and ensuring service for families.

Skills

Customer service

Communication

Teamwork

Multitasking

Phone etiquette

Education

High school diploma

Job description

Santee
215 Town Center Pkwy
Santee, CA 92071, USA

• Pay or shift range: $18 USD to $19.37 USD
  Our compensation philosophy is founded on principles of equitable recognition for hard work. Final offers are based on various factors, including related skill sets, experience, location, qualifications, and other job-related criteria, irrespective of background.

Description

Why Chuze Us?

Our mission is to build healthier communities through human connection and kindness. We’re reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

What Does it Mean to Be a Chuzer?

At Chuze, our behaviors aren’t just words on a wall—they are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality- We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit- We embrace challenges, stay committed, and persevere toward our mission.

Your New Role

Pay Range: $18.00 - $19.37 / hour; based on experience.

Hours:

Responsibilities:

As a Team Member at Chuze, you’ll be at the forefront of creating unforgettable experiences for our current and future members. Your days will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families
• Free MAX Chuze Fitness membership
• 401k
• Discounts on all Chuze retail and Chuze Blends purchases
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

Your Skills:

Requirements:

• Excellent customer service, communication, and interpersonal skills over the phone and in person
• Team-based mindset with the capacity to receive and deliver feedback
• Strong attention to detail and multitasking skills
• Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

Preferences:

• High school graduate or equivalent

Physical Abilities:

• Ability to read, write, and communicate clearly in English
• Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements
• Ability to stand for extended periods
• Ability to operate a telephone, computer, and other standard office equipment
• Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.