Team Member

Workstream; Collegedale (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to join our family. You’ll be the face of the restaurant, delivering friendly service and helping create an exceptional customer experience while maintaining store standards.

Responsibilities include greeting customers, operating the cash register, handling transactions, and keeping the dining area and equipment clean and safe. Previous food-service experience is a plus; willingness to work flexible hours including weekends is required.

Qualifications

• Customer service experience is preferred.
• Cash handling and basic register skills required.
• Willingness to work part-time hours, including weekends.

Responsibilities

• Deliver exceptional customer and store experience.
• Greet and thank every customer with a smile.
• Maintain product and service standards.
• Foster teamwork and a positive work environment.
• Operate food preparation machinery and cash register.
• Keep store clean and safe, following food safety guidelines.
• Assist with stock and merchandising.

Skills

Customer service

Teamwork

Communication

Cash handling

Food safety

Tools

Microsoft Office

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.