Team Member

Workstream; Heath (OH); On-site; USD 16,531,200 - 22,041,600; Part time

Benefits offered by this job

Free meals

Tips

Job summary

Jersey Mike’s is hiring for team-oriented roles in a fast-paced setting. You will greet customers, take orders, and prepare subs while adhering to safety and sanitation standards. You’ll process payments, maintain cleanliness, and support daily operations with a positive attitude.

The position requires flexibility to work day and night shifts, weekends, and holidays, with opportunities to learn and grow within a busy restaurant team.

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to work as part of a team and follow directions.
• Willingness to learn and handle fast-paced environment.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Greet customers, take orders, and serve items with a positive attitude.
• Enter orders into POS and handle payments accurately.
• Prepare subs per customer specs, following safety and sanitation rules.
• Operate kitchen equipment safely and efficiently.
• Keep the dining area clean and stocked throughout shifts.
• Communicate with team to coordinate schedules and training.
• Resolve customer concerns in line with Jersey Mike’s policies.
• Maintain neat appearance and comply with dress code.

Skills

Customer service

Team player

Flexible

Tools

POS system

Job description

Jersey Mike’s is hiring for various positions and seeks individuals who enjoy customer interaction and working in a fast‑paced environment.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.
• Input orders into the point‑of‑sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly.
• Collaborate with the line team to prepare cold and hot subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements.
• Operate kitchen equipment such as knives, grills, and slicers.
• Maintain daily restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike’s standards and policy.
• Maintain a neat and tidy appearance by wearing the required uniform and adhering to the corporate dress code.

Requirements

• Energetic, hard‑working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long hours and work in a fast‑paced environment.
• Positive attitude and commitment to customer satisfaction.

Benefits

• Free meals.
• Additional wages from tips.