Team Member

Workstream; Dublin (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Free meals

Tips

Job summary

Jersey Mike’s is hiring for various positions and seeks individuals who enjoy customer interaction and working in a fast‑paced environment.

Responsibilities include greeting customers, recording orders, serving food, and maintaining kitchen and dining area cleanliness. The role requires teamwork, flexibility for shifts, and a focus on customer satisfaction, with benefits like free meals and tips.

Qualifications

• Energetic, hardworking, and ethical.
• Ability to understand and follow company policies.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and focus on customer satisfaction.

Responsibilities

• Greet customers, take orders, and serve food and beverages with a positive attitude.
• Input orders into the POS system and accept payments accurately.
• Collaborate with the line team to prepare subs per specifications.
• Operate kitchen equipment safely and maintain cleanliness.
• Assist with scheduling, training, and interpersonal issue resolution as needed.
• Address customer concerns professionally and adhere to Jersey Mike’s standards.

Job description

Jersey Mike’s is hiring for various positions and seeks individuals who enjoy customer interaction and working in a fast‑paced environment.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.
• Input orders into the point‑of‑sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly.
• Collaborate with the line team to prepare cold and hot subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements.
• Operate kitchen equipment such as knives, grills, and slicers.
• Maintain daily restaurant cleanliness by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike’s standards and policy.
• Maintain a neat and tidy appearance by wearing the required uniform and adhering to the corporate dress code.

Requirements

• Energetic, hard‑working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Strong desire to work as a team player.
• Flexibility to work day and night shifts, weekends, and holidays.
• Ability to stand for long hours and work in a fast‑paced environment.
• Positive attitude and commitment to customer satisfaction.

Benefits

• Free meals.
• Additional wages from tips.