Team Member

Whistle Express Car Wash; Fort Worth (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Whistle Express Car Wash in Fort Worth, TX is seeking a Team Member to deliver exceptional customer service while supporting fast, quality wash operations. You will guide vehicles into the wash tunnel, manage memberships, and uphold cleanliness and safety for a top-tier guest experience.

The role emphasizes friendly interactions, helping members sign up or modify plans, and maintaining efficient, safe work areas across the site.

Qualifications

• Provide friendly, professional customer interactions and assist with membership sign-ups and changes.
• Maintain clean, safe wash areas and follow operating procedures.
• Communicate effectively with teammates and management to ensure smooth operations.

Responsibilities

• Welcome customers at the station and support membership growth.
• Guide vehicles into the wash tunnel and ensure proper pre-wash checks.
• Maintain cleanliness and safety across wash, convenience, and detail areas.
• Handle account changes, cancellations, and CX-related membership issues.

Skills

Customer service

Sales

Education

High school diploma

Job description

## Team MemberApplylocations: 521 - Fort Worth-Jacksborotime type: Full timeposted on: Posted Todayjob requisition id: JR104632As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!