Team Member

Whistle Express Car Wash; Dallas (TX); On-site; USD 12,398 - 19,286; Full time

Job summary

Whistle Express Car Wash in Dallas is seeking a Team Member to deliver exceptional customer service while supporting wash operations. You will guide vehicles into the wash tunnel, manage memberships, and uphold cleanliness and safety for a top-tier customer experience.

The role emphasizes welcoming customers, assisting with sign-ups and plan changes, and maintaining safe, efficient wash and station areas in a fast-paced environment.

Qualifications

• Provide friendly, professional customer service at Welcome Station.
• Assist with member sign-ups, changes, and account management.
• Follow pricing and discount policies and promote memberships.

Responsibilities

• Welcome Station and Sales Performance: deliver excellent customer service, support sales and membership growth, assist member sign-ups and account management.
• Wash Station Service: follow safety procedures, prepare vehicles, operate wash equipment safely, communicate issues to team.
• Convenience Station: engage with customers, manage member accounts, stock detail centers, maintain cleanliness.
• General Duties: maintain professional conduct, perform opening/closing duties, keep tunnel clean, prepare towels and materials.

Skills

Customer service

Sales

Membership management

Safety procedures

Team communication

Job description

## Team MemberApplylocations: 520 - Dallas-W Illinoistime type: Full timeposted on: Posted Todayjob requisition id: JR104012As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience.As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range$9.70 - $14.00*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Similar Jobs (2)#### Team Memberlocations: 520 - Dallas-W Illinoistime type: Full timeposted on: Posted Today#### Team Memberlocations: 520 - Dallas-W Illinoistime type: Part timeposted on: Posted Today### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!### WHISTLE'S VALUESWe share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.