TEAM MEMBER

BOSS Restaurants, LLC; Fairbanks (AK); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

BOSS Chicken at BOSS Restaurants, LLC is hiring for team members to deliver friendly customer service in a fast-paced setting in Alaska's Fairbanks area. You will handle orders, payments, food prep, and maintaining a clean, safe environment.

This role emphasizes teamwork, reliability, and a strong work ethic, with opportunities for growth as part of our family-like workplace. Flexible shifts and training provided.

Qualifications

• Good oral communication and interpersonal skills.
• Professional personal appearance.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to use a computer and calculator.
• Willing to accomplish all restaurant tasks.
• Comfortable working in a fast paced environment.
• Ability to interact productively with coworkers and function well in a team environment.
• Ability to resolve guest issues with tact.
• Ability to work flexible hours including days, evenings, and weekends.
• ATeam Membermust obtain a health certificate at his/her own expense within sixty (60) days.

Responsibilities

• Greets guests, takes orders, processes payments, and addresses customer issues.
• Operates cash register and upselling techniques to drive sales.
• Verifies order accuracy.
• Prepares and packages food and drinks.
• Cleans kitchen, counters, and utensils.
• Cleans dining room, restrooms, and exterior grounds.
• Maintains health and safety standards in work areas.
• Unloads and stocks inventory as needed.
• Works at multiple stations (front counter, Drive-Thru, food prep, fryers).
• Attends shifts promptly and regularly.
• Follows uniform and grooming standards.

Skills

Oral communication

Interpersonal skills

Team player

Professional appearance

Customer service

Flexibility

Fast-paced environment

Guest issue resolution

Ability to follow instructions

Computer/ calculator use

Job description

UNLOCK YOUR CAREER!BOSS CHICKEN has the KEY to your Success!

Job Description

When it comes to chicken tenders, grilled hot dogs and frozen custard, were showing ‘em who’s Boss! We will provide a fun environment to visit and work. We will treat our guests and our colleagues as members of the Boss Chicken family. We embrace team member growth and provide the training you need to feel confident working at any position - cashier, fry master, grill master, custard extraordinaire or drive thru master. Many of our employees find a career here and many of our management team were internally promoted, so it’s clear we take care of our own.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities
• Verifies the accuracy of guests’ orders
• Prepares and packages food and drink products
• Cleans kitchen area, counters, food preparation areas, and utensils
• Cleans dining room, restrooms and exterior grounds
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, food prep, fryers etc.)
• Prompt and regular attendance on assigned shifts
• Follows BOSS uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests’ needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and managers

Minimum Qualifications:

• Must be at least sixteen (16) years of age
• Able to lift/move up to 50 pounds
• No visible tattoos on the head, neck or face above the uniform
• May perform essential functions and duties, as listed in the restaurant Team Member job description

Knowledge, Skills, Abilities and Worker Characteristics

• Good oral communication and interpersonal skills
• Professional personal appearance
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to use a computer and calculator
• Willing to accomplish all restaurant tasks
• Comfortable working in a fast paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Ability to resolve guest issues with tact
• Ability to work flexible hours. Ability to work days, evenings, and weekends
• ATeam Membermust obtain a health certificate at his/her own expense within sixty (60 days)