Team Member

Dunkin' Donuts; East Rutherford (NJ); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Dunkin' Donuts in East Rutherford, NJ is seeking a Team Member to help prepare food and beverages, serve guests, and maintain a clean workspace. You’ll follow brand standards, handle orders, and ensure accuracy and speed in a busy setting.

The role emphasizes guest-focused service, reliability, and the ability to work well with teammates in a fast-paced environment. No formal education is required, and physical tasks include standing and light lifting.

Qualifications

• Customer service orientation and ability to work in a fast-paced team.
• No formal education required.
• Comfort with standing for extended periods and light lifting.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the menu and promotions; answer guest questions.
• Maintain a clean and organized workstation.
• Clean equipment and service areas.
• Stock workstation items (cups, lids, etc.).
• Take orders at Drive Thru or Front Counter and handle payments.
• Meet speed of service standards and deliver accurate orders.

Skills

Teamwork

Punctuality

Honesty

Positive attitude

Willingness to learn

Guest focus

Job description

Overview

A Dunkin’ Restaurant

Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 50lbs (if applicable)

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Company Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.