Team Member

Ontario Trillium Foundation; Crestwood (IL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Employee meals

Competitive pay

Flexible schedule

Paid vacation

Health insurance

401k plan with company match

Job summary

Nonna's Good Life Pizza For All is seeking team members to provide excellent customer service while adhering to operational standards. You will greet customers, take orders, process payments, and ensure orders are prepared accurately and delivered promptly.

Responsibilities include maintaining cleanliness, stocking supplies, training others, and participating in promotions and product rollouts. A friendly, professional demeanor and commitment to quality are essential.

Qualifications

• Team member role focusing on meeting customer needs.
• Willingness to learn and follow operational standards.

Responsibilities

• Put customers first and prioritize their needs.
• Greet customers enthusiastically with eye contact and a smile.
• Take orders accurately after listening carefully.
• Process payments from customers.
• Assemble orders and verify accuracy.
• Deliver orders with clear communication of order details.
• Thank customers and invite them back.
• Relay customer feedback to management.
• Educate customers on products offered.
• Handle concerns with urgency and respect.
• Complete all required training.
• Follow uniform and grooming standards.
• Understand in-store promotions and new product rollouts.
• Enter orders accurately in the POS system.
• Follow cash handling procedures.
• Adhere to all procedures and policies.
• Assist in training new team members.
• Prepare finished products per recipe standards.
• Restock lines and ensure products are stocked.
• Keep tables, counters, floors, bathrooms, equipment clean.
• Complete cleaning checklists and maintain sanitary conditions.
• Maintain personal hygiene and attire.

Job description

Nonna's Good Life Pizza For All offers many great benefits! Benefits include:

• Employee Meals
• Competitive Pay
• Flexible Schedule
• Paid Vacation
• Health Insurance
• 401k Plan with Company Match

Job Summary:

Team members are responsible for meeting the needs of our customers while executing to the DIY Restaurant Group operational standards.

Essential Responsibilities:

• Hold the customer as the most important priority at all times
• Enthusiastically greet the customer making eye contact and smiling
• Take the order listening closely to ensure every order is completed promptly and accurately
• Collect payment from the customer
• Assemble the order checking for accuracy
• Deliver the order making eye contact and repeating the order number and prepared food items
• Thank the customer and invite to return again
• Communicate customer feedback to management
• Educate customers on products offered
• Resolve customer concerns with respect and a sense of urgency
• Complete all required training
• Adhere to all uniform and grooming standards
• Take accountability for understanding all in store marketing promotions
• Execute new product rollouts including selling to customers and product execution
• Ensure orders are entered in the POS system accurately
• Utilize cash control procedures
• Understand and complies with all procedures and policies
• Assist in training of new team members
• Prepare quality finished products efficiently per recipe manual standards
• Restock food line and cooler; make sure all products are adequately stocked
• Clean tables, counters, floors, bathrooms, equipment/machines, kitchen and utensils; take out trash
• Complete necessary cleaning checklists
• Maintain a clean and sanitary environment
• Maintain personal hygiene standards, including wearing a clean and complete uniform