Team Member

Dairy Queen; Columbus (OH); On-site; USD 13,776 - 20,664; Full time

Job summary

A Dairy Queen franchise in Columbus, Ohio is seeking positive, energetic employees who are passionate about exceptional customer service. The role involves welcoming fans, assisting with menu navigation, and maintaining a clean environment. Ideal candidates should enjoy working in a fast-paced setting, have strong communication skills, and be able to handle stress while keeping a positive attitude. Join us in creating memorable experiences for our fans at Dairy Queen.

Qualifications

• Able to communicate positively with fans and co-workers.
• Must work well under pressure while maintaining a great attitude.
• Comfortably stand for entire shift and able to lift 50 pounds.
• Exhibit good manners and promptness.

Responsibilities

• Greet and welcome fans to the Dairy Queen brand enthusiastically.
• Assist fans with menu navigation and ingredient questions.
• Deliver timely and quality service exceeding fan expectations.
• Maintain a positive, safe, and clean environment.

Skills

Positive communication

Teamwork

Ability to work under pressure

Passion for customer service

Job description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant