Front Counter Crew Member

Regis Corporation; Andover (MN); On-site; USD 17,000 - 22,000; Part time

Job summary

Regis Corporation's Dairy Queen franchise is looking for energetic team members to deliver exceptional customer service in a fast-paced environment. You will greet fans, answer questions about menu items and ingredients, and help maintain a clean, inviting space.

We value positive attitudes, reliability, and teamwork. Join us to provide fan-first service and learn the Dairy Queen standards while supporting a cooperative team culture.

Qualifications

• Ability to communicate positively with fans and co-workers.
• Comfortable standing for long shifts and able to lift 50 pounds.
• Adheres to restaurant health and safety procedures and local regulations.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Greet fans enthusiastically and assist with menu navigation and product ingredient questions.
• Strive to exceed fan expectations and deliver fan-first service with timely, quality work.
• calmly solve fan concerns and follow service recovery standards.
• Be a willing team player and maintain cooperative relationships with management and teammates.
• Prepare treat products following restaurant, health, and safety standards.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• Exhibit a genuine passion for excellence at all times.
• Perform other duties as assigned by management.

Skills

Customer service

Positive attitude

Teamwork

Communication

Job description

You are applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are independent business owners. The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!