Team Member

Hunter Super Techs - TurnPoint; Big Rapids (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Dunkin in Big Rapids, MI is seeking a Restaurant Team Member to help prepare food and beverages, deliver great guest service, and keep a clean, safe workspace. You will follow brand standards, handle drive-thru/front counter orders, and assist with stock and maintenance tasks.

Candidates must be 18+ and able to work in a fast-paced team; HS diploma or GED preferred. This role emphasizes guest interaction, accuracy in order fulfillment, and adherence to safety practices.

Qualifications

• Must be at least 18 years old
• HS Diploma or GED preferred
• Ability to work in a fast-paced team environment and follow standards

Responsibilities

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Answer guest questions about the menu and promotions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items at the workstation
• Take orders at Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Skills

Teamwork

Customer Service

Stand for long

Education

HS Diploma or GED

Job description

Location: 21400 PERRY AVE, Big Rapids, MI, 49307 Position Title: Restaurant Team MemberReports To: Restaurant Manager

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

You must be at least 18 years oldHS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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