Team Member

Goodwill of the Southern Alleghenies; Bedford (Bedford County); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of the Southern Alleghenies seeks a Team Member to help meet daily store goals by processing donated goods and operating the cash register. You will assist customers and donors, maintain accurate cash procedures, and ensure a clean, safe environment.

Qualifications are minimal with no formal education required; background checks will be completed. The role requires flexibility for evenings, weekends, and holidays as needed.

Qualifications

• No formal education is required.
• Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check.

Responsibilities

• Greet, thank, and build rapport with customers and donors.
• Assist customers.
• Process donations and issue receipts; maintain inventory levels.
• Maintain a clean, safe interior and exterior environment.
• Maintain accurate cash register procedures.
• Accept, record, sort, and process donations.
• Assist in loading/unloading of donated goods as needed.
• Operate a pallet jack if applicable.
• Clock in/out using UKG systems and submit timesheets on time.
• Complete required training throughout the year.
• Work well with store and agency staff.
• Maintain hygiene and grooming standards.
• Communicate clearly, verbally and in writing.

Skills

Customer service

Cash handling

Donation processing

Inventory management

Communication

Teamwork

Safety compliance

Loading unloading

Education

No formal education required

Job description

Job Purpose

Team Members are responsible for meeting the store?s daily goals by processing donated goods and running the cash register. The Team Member must also assist customers and follow all company standards, policies, and procedures.

Qualifications

Education: No formal education is required

Experience: No experience is necessary.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check. Goodwill will pay for these clearances.

Supervision Received

The Team Member functions under the direction of the Store Manager.

Skills, Abilities, Duties And Responsibilities

• Greeting, thanking, and building rapport with internal and external customers and donors
• Assisting customers
• Giving receipts, processing returns, providing accurate information, and maintaining inventory levels
• Maintaining a clean and safe interior and exterior environment
• Maintaining accurate cash register procedures
• Accepting, recording, sorting, and processing donations.
• Great donor vehicle and accept donated goods with care
• Ask donor if they would like a receipt and issue receipts to donors
• Assist in the loading and unloading of donated goods as needed
• Sanitize items as required by State Law
• Preparing bins for shipment
• Operating a pallet jack, if applicable
• Utilizing the UKG systems by clocking in and out and submitting timesheets on time.
• Completing all required training throughout the year.
• Work congenitally and effectively with other Goodwill store employees and agency employees
• Maintain hygiene and grooming standards
• Communicate clearly, verbally and in writing
• Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)
• Must be dependable in attendance and punctuality
• Assist with the loading and unloading of trucks
• Ability to lift and carry objects weighing up to 30 lbs. frequently
• Ability to lift and carry objects weighing up to 50 lbs. occasionally, (material handling equipment can be used to minimize effort expended, when practical)
• Ability to perform prolonged walking and standing
• Ability to perform frequent bending, stooping, and stretching
• Vision and hearing corrected to within normal limits
• Additional Job Results: All employees perform other functions, upon request, for the benefit of the Agency.