Donation Attendant

Goodwill of the Southern Alleghenies; Altoona (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill of the Southern Alleghenies is seeking a Donation Attendant to welcome donors, process donations and help prepare items for display. You will inspect items for quality, categorize them, and assist with loading shipments while maintaining a clean donation area.

The role requires flexibility, dependable attendance, and the ability to lift up to 50 lbs. Background checks are required, and Goodwill covers the costs.

Qualifications

• No formal education is required.
• Background checks required (Act 151, PA Child Abuse History Clearance, PA Criminal History Check), with costs covered by Goodwill.
• Ability to lift up to 50 lbs occasionally and to stand/walk for extended periods.
• Clear verbal and written communication with donors, customers and teammates.
• Flexible schedule including evenings, weekends, holidays and occasional long hours.

Responsibilities

• Welcome donors, provide receipts, and assist with unloading donations from vehicles.
• Inspect donated items for safety and quality and remove unacceptable items.
• Categorize items by type (clothing, furniture, electronics, household goods) for display.
• Assign prices based on Goodwill guidelines and know item values.
• Maintain cleanliness in the donation area and store donations neatly.
• Prepare shipments and assist truck drivers with loading/unloading.
• Sanitize furniture when processing and follow Goodwill policies for safety.
• Operate a pallet jack and stacker if applicable.
• Clock in/out using UKG systems and submit timesheets on time.
• Complete required training throughout the year and work well with staff.
• Maintain hygiene and grooming standards; communicate clearly.
• Be dependable and punctual; adapt to a flexible schedule on short notice.
• Lift up to 30 lbs frequently; up to 50 lbs occasionally with equipment as needed.
• Prolonged walking and standing; bending, stooping and stretching as required.

Job description

Job Title: Donation Attendant

Classification: Non-exempt, subject to overtime provisions of Fair Labor Standards Act.

Revision Date: 10/2023

Job Purpose

A Goodwill donation attendant is responsible for accepting, sorting, and organizing donated items at Goodwill stores or donation centers.

Qualifications

Education: No formal education is required.

Experience: No experience is necessary.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151

Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check. Goodwill will pay for

these clearances.

Supervision Received

The Team Member functions under the direction of the Store Manager.

Skills, Abilities, Duties, And Responsibilities

• Attendants welcome donors, provide receipts, and offer assistance with unloading donations from vehicles
• Inspect donated items to ensure they meet safety and quality standards. This may include checking for damages or items that cannot be accepted
• Categorize items, such as clothing, furniture, electronics, and household goods. They organize donations to prepare them for display in the store
• Assign prices to items based on guidelines provided by Goodwill. They need to have a good understanding of the value of different items
• Responsible for maintaining cleanliness in the donation area and ensuring donated items are stored neatly
• Prepares shipments prior to truck arrival. Assists truck drivers with loading and unloading
• Sprays furniture to sanitize when processing
• Need to follow Goodwill?s policies and procedures, ensuring a safe and respectful environment for donors and customers
• Ability to perform basic job duties with a minimal amount of supervision, exercising good judgment and initiative
• Operating a pallet jack and stacker, if applicable
• Utilizing the UKG systems by clocking in and out and submitting timesheets on time.
• Completing all required training throughout the year
• Work congenitally and effectively with other Goodwill store employees and agency employees.
• Maintain hygiene and grooming standards
• Communicate clearly, verbally and in writing
• Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)
• Must be dependable in attendance and punctuality
• Ability to lift and carry objects weighing up to 30 lbs. frequently
• Ability to lift and carry objects weighing up to 50 lbs. occasionally, (material handling equipment can be used to minimize effort expended, when practical)
• Ability to perform prolonged walking and standing
• Ability to perform frequent bending, stooping, and stretching
• Vision and hearing corrected to within normal limits

Additional Job Results: All employees perform other fun