Team Member

Forever Yogurt Franchise Co.; Alabama; On-site; USD 17,000 - 21,000; Part time

Job summary

Forever Yogurt Franchise Co. is seeking a part-time customer service associate to assist customers, handle cash, and keep the store clean and welcoming.

You will greet customers, unload and stock inventory, and work with a team in a fast-paced environment while upholding company policies and a friendly demeanor.

The role requires strong communication skills and the ability to learn quickly in a busy setting.

Qualifications

• High School diploma or equivalent.
• Must be at least 18 years old.
• Excellent customer service and communication skills (written and verbal).

Responsibilities

• Respond to customer issues promptly and professionally.
• Greet and thank every customer consistently.
• Maintain clean and inviting store appearance.
• Unload and stock inventory as required.
• Operate a cash register and handle cash transactions.
• Assist customers and help them on the store floor.
• Ensure customers are waited on quickly, efficiently and pleasantly.
• Adhere to company policies and procedures.
• Work well as part of a team.
• Display a friendly, happy persona on the store floor.
• Demonstrate a positive, helpful attitude and professional conduct.

Skills

Customer service

Communication

Cash handling

Teamwork

Friendly demeanor

Education

High School diploma or equivalent

Job description

• Respond appropriately to customer issues
• Goes above and beyond to ensure customer satisfaction
• Consistently greet and thank every customer
• Must display a friendly and happy persona when on the store floor
• Responsible for general cleanliness and appearance of store
• Self-started attitude
• Works well with a team
• Unloading and stocking inventory as required.
• Cash handling functions
• Assisting customers
• Operating a cash register
• Ensures customers are waited on quickly, efficiently and in a pleasant manner
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Adhering to company policies and procedures

Requirements

• High School diploma or equivalent
• Must be at least 18 years of age
• Extraordinary customer service and communications skills (both written and verbal)
• A willingness and ability to learn in a fast-paced environment