Team Member

Forever Yogurt Franchise Co.; Baltimore (MD); On-site; USD 24,000 - 36,000; Full time

Job summary

Forever Yogurt Franchise Co. is seeking a customer service-focused team member in Baltimore to greet customers, handle purchases and help maintain the store environment.

You will respond to issues, stock inventory, and uphold company standards in a fast-paced setting with a friendly, professional demeanor.

Qualifications

• Extraordinary customer service and communications skills (written and verbal).
• Willingness and ability to learn in a fast-paced environment.
• High School diploma or equivalent.
• Must be at least 18 years of age.

Responsibilities

• Respond appropriately to customer issues.
• Goes above and beyond to ensure customer satisfaction.
• Consistently greet and thank every customer.
• Must display a friendly and happy persona on the store floor.
• Responsible for general cleanliness and appearance of store.
• Unloading and stocking inventory as required.
• Cash handling functions and operating a cash register.
• Assisting customers.
• Ensures customers are waited on quickly, efficiently and pleasantly.
• Demonstrate a positive, helpful attitude and professional conduct at all times.
• Adhering to company policies and procedures.

Skills

Customer service

Communication skills

Teamwork

Friendly demeanor

Education

High School diploma

Job description

• Respond appropriately to customer issues
• Goes above and beyond to ensure customer satisfaction
• Consistently greet and thank every customer
• Must display a friendly and happy persona when on the store floor
• Responsible for general cleanliness and appearance of store
• Self-started attitude
• Works well with a team
• Unloading and stocking inventory as required.
• Cash handling functions
• Assisting customers
• Operating a cash register
• Ensures customers are waited on quickly, efficiently and in a pleasant manner
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Adhering to company policies and procedures

Requirements

• High School diploma or equivalent
• Must be at least 18 years of age
• Extraordinary customer service and communications skills (both written and verbal)
• A willingness and ability to learn in a fast-paced environment