Team Member

Forever Yogurt Franchise Co.; Glenview (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Forever Yogurt Franchise Co. is seeking a friendly and energetic team member to join our store floor as a customer service associate. You will greet customers, handle transactions, stock shelves, and maintain a clean, inviting environment.

A self-started attitude and the ability to work well in a team are essential. Responsibilities include resolving customer issues, delivering fast and pleasant service, and adhering to company policies.

Qualifications

• Excellent customer service and written/verbal communication skills.
• Ability to learn quickly in a fast-paced environment.
• Must be at least 18 years old.

Responsibilities

• Respond appropriately to customer issues
• Greet and thank every customer
• Maintain general cleanliness and appearance of the store
• Unloading and stocking inventory as required
• Cash handling and operating the cash register
• Ensure customers are waited on quickly, efficiently, and pleasantly
• Demonstrate a positive, helpful attitude and professional conduct

Skills

Customer service

Communication skills

Teamwork

Friendly demeanor

Cash handling

Cash register

Inventory stocking

Store cleanliness

Self-motivation

Professional appearance

Positive attitude

Willingness to learn

Education

High School diploma or equivalent

Job description

• Respond appropriately to customer issues
• Goes above and beyond to ensure customer satisfaction
• Consistently greet and thank every customer
• Must display a friendly and happy persona when on the store floor
• Responsible for general cleanliness and appearance of store
• Self-started attitude
• Works well with a team
• Unloading and stocking inventory as required.
• Cash handling functions
• Assisting customers
• Operating a cash register
• Ensures customers are waited on quickly, efficiently and in a pleasant manner
• Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times
• Adhering to company policies and procedures

Requirements

• High School diploma or equivalent
• Must be at least 18 years of age
• Extraordinary customer service and communications skills (both written and verbal)
• A willingness and ability to learn in a fast-paced environment