Manager, Design (UX Strategy)

Think Company; Philadelphia (Philadelphia County); On-site; USD 120,000 - 150,000; Full time

Job summary

A design and technology consultancy is seeking a Design Manager to lead a team of 8–10 designers. The role emphasizes coaching, UX strategy, and product design while promoting a remote-first working environment. Ideal candidates will have experience in developing talent, guiding projects through complexity, and maintaining clear communication with clients. The position offers competitive compensation and a supportive culture for career growth and skill development.

Qualifications

• Experience developing designers through coaching and mentoring.
• Strong foundation in UX strategy and product design.
• Ability to guide work across multiple projects and teams.

Responsibilities

• Lead and develop a team of 8–10 designers.
• Deliver thoughtful, high-quality UX and product design work.
• Partner with leadership to align team health and delivery quality.

Skills

Coaching and mentoring

UX strategy

Product design

Communication skills

Team leadership

Job description

As a Design Manager at Think Company, you’ll develop and lead a team of designers working on complex digital products and services across industries. You’ll play a central role in growing people, shaping their careers, and raising the quality of design work delivered in a consulting environment.

This role is ideal for someone who is energized by coaching and developing talent, brings a strong UX perspective, and is motivated by improving how teams work, especially as AI continues to influence design practice.

Quick Facts

• Location: Remote-first (U.S. – East Coast)
• Employment type: Full-time, Exempt
• Travel: Occasional travel for client engagements, workshops, and company gatherings, including periodic in-person meetings in Philadelphia
• Salary range: $120,000 - $150,000

What You’ll Do

• Lead, coach, and develop a team of 8–10 designers across career stages
• Shape individual growth through clear feedback, career pathing, and ongoing development conversations
• Guide team members in delivering thoughtful, high-quality UX and product design work
• Act as a strategic advisor on client projects, helping teams navigate complexity and ambiguity
• Partner with leadership to align staffing, team health, and delivery quality across projects
• Build a strong, well-rounded team through hiring and onboarding
• Advance design practices, including how AI tools are applied in research, design, and delivery

What You Bring

• Experience developing designers into stronger practitioners through coaching, mentoring, and career growth
• A track record of driving career growth through structured feedback, growth planning, and progression conversations
• A strong foundation in UX strategy and/or product design, with hands‑on delivery experience
• Ability to lead and guide work across multiple projects, teams, and client contexts
• Confidence operating as a strategic partner in client‑facing environments
• Clear, thoughtful communication skills, including the ability to deliver direct, constructive feedback
• Ability to balance advocacy for your team with business and client needs

Nice-to-Haves

• Experience working in a consultancy or agency environment
• Familiarity with industries like media, telecom, or healthcare/pharma
• Experience helping teams adopt new tools, methods, or ways of working

About Working at Think Company

Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery.

You’ll work with smart, kind people across disciplines and industries while gaining opportunities to grow your skills, expand your influence, and shape how we work.

We offer competitive compensation, comprehensive benefits, and ongoing opportunities for learning and development.

How We Work

We collaborate primarily remotely, with intentional in‑person time for company gatherings and client needs. Our teams balance autonomy with partnership, and we believe great work comes from trust, transparency, and shared ownership.

AI is becoming a foundational part of how we work at Think Company. Team members are expected to use AI tools responsibly, stay curious about advancements, and participate in training and enablement as part of their growth.