Team Manager - Ellicott Street, Buffalo

Panera LLC; Buffalo (NY); On-site; USD 26,174 - 32,373; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals and beverages

Paid vacation and sick time

Medical, dental, and vision insurance

401(k) with match

Tuition discounts

Team member assistance program

Job summary

Panera LLC is seeking a Team Manager for their location on Ellicott Street, Buffalo. This leadership role involves ensuring high-quality service and team development to delight guests and achieve sales goals.

The ideal candidate will have restaurant management experience, strong leadership skills, and a passion for customer service. The position offers competitive pay ranging from $19 to $23.50 per hour, along with benefits such as medical insurance, paid time off, and career development opportunities.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to achieve certification.
• Flexible hours including nights and weekends.

Responsibilities

• Ensure guests are delighted by the quality of food and service.
• Build relationships that lead to loyal guests.
• Lead and develop team members to achieve sales and guest experience goals.

Skills

Leadership

Coaching

Customer Service

Food Safety Knowledge

Job description

Team Manager – Ellicott Street, Buffalo

As a Team Manager at Panera, you’ll be part of the bakery‑cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on‑shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Your Role Includes:

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long‑term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends in a fast‑paced environment with shifting priorities.

Required Physical Demands

• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Values & Behaviors

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer

Disabled/Veterans. Equal Opportunity Employer. Competitive Pay: $19 - $23.50. The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent on the facts and circumstances of each position and candidate.