Team Manager

Labcorp; Indianapolis (IN); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a remote Team Manager, Global Client Delivery to join our Central Laboratory Services team. You will lead and supervise the day-to-day operations of client study teams, drive milestones, and ensure delivery excellence across global projects.

The role requires 3+ years of people leadership and 2+ years in pharma/biotech projects, with a bachelor’s in life sciences preferred. This position offers a strong bonus program and comprehensive benefits, and requires collaboration

Qualifications

• High school diploma or equivalent.
• 3+ years of people leadership experience with direct reports.
• 2+ years of experience overseeing pharmaceutical or biotechnology projects.

Responsibilities

• Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services.
• Grow and develop the Project Management team including development of succession plans and individual development plans.
• Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation within systems.
• Coordinate and monitor progress to ensure achievement of Project Management goals.
• Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success.
• Instill and manage a culture of continuous improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs.
• Monitor and track resolution of all client escalations, issues, and concerns.
• Ensure all services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again.
• Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate BD Directors, and working across functions to remove barriers and optimize client delivery consistently.

Skills

People leadership

Project management

Education

Bachelor’s degree in life science or related field

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a remote Team Manager, Global Client Delivery, to join our Central Labs Services team.

Job Responsibilities

• Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services.
• Grow and develop the Project Management team including development of succession plans and individual development plans.
• Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation within systems.
• Coordinate and monitor progress to ensure achievement of Project Management goals.
• Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success.
• Instill and manage a culture of continuous improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs.
• Monitor and track resolution of all client escalations, issues, and concerns.
• Ensure all services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again.
• Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate BD Directors, and working across functions to remove barriers and optimize client delivery consistently.

Minimum Qualifications

• High school diploma or equivalent
• 3 or more years of people leadership experience with direct reports
• 2 or more years of experience overseeing pharmaceutical or biotechnology projects

Preferred Qualifications

• Bachelor’s degree in life science, medical, scientific, technical, or laboratory related discipline
• 1 or more years of experience in Central Laboratory Services

Additional Job Standards

• Exceptional written, verbal, and interpersonal communication abilities
• Strong customer service orientation and demonstrated commitment to collaborative teamwork
• High level of initiative with the ability to work effectively across cross functional teams
• Proven strengths in planning, problem solving, and organizational execution
• Demonstrated success driving continuous improvement and managing change
• Experience in team building, influencing stakeholders, and resolving conflict
• Track record of successfully delivering complex projects on time and to quality standards

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world’s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. The Senior Team Manager will be responsible for the coordination and management of a regional team and global client(s) to ensure the successful implementation of the strategy, structures, processes and metrics of the team to deliver outstanding client satisfaction.

Application Window:

Closes at the end of the day 9/18/2026.

Pay Range:

105-130K All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.